The Kent family of Chicago, Ill., is packing up for a trip to Florida -one of a couple vacations they’ve taken already this year.
“My wife loves to pack a lot, but she doesn’t like to carry it,” says John Kent.
And the family has experienced some tough lessons about losing what they’ve packed. Like Dad’s trip last month to Texas.
“He was having an asthma attack and I asked him where his inhaler was,” Julie said. “And he said, ‘it’s in Chicago.’”
So for this trip, they’re bypassing the airline check-in process. They’re using a company called Baggage Quest to pick up and deliver their luggage ahead of time.
“I’d rather pay a little more money to guarantee a good trip and ease of trip,” John said.
Baggage Quest founder Dave Williams says two years ago when he started the business, he shipped over 1,000 bags. This year, he’ll ship 25,000.
“In my opinion, the airlines are understaffed and drowning with the work right now,” Williams said.
At least half a dozen companies are in business now that offer door-to-door luggage service, in addition to the option of using UPS or Federal Express.
Cost depends on company, luggage weight, destination and shipping time. To ship a 20-pound bag from Los Angeles to New York City, expect to pay between $75 and $110 dollars for a three-to-five day delivery.
And to ship that same bag overnight, the cost would be double.
“It was easy,” John said. “It was on time. It was worth it.”
The Kent family admits it’s money well-spent for hassle-free holiday travel.
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