Hotels and the secrets they keep

“Guaranteed” rooms really aren’t guaranteed. When you make a hotel reservation, you often are asked to “guarantee” your room with a credit card — but there’s still a chance that the hotel will give away your room if you arrive late.

Providing a credit card number improves the odds that your room will be held — but it still pays to call to confirm that you’re coming if you won’t arrive until after 9 pm.

Your bags aren’t safe with the bellhop. Even in elite hotels, luggage can be stolen right off the luggage carts in the lobby.

Though these bags theoretically are in the possession of the bellhop, the hotel assumes no legal responsibility for the loss.

If your bag is going to sit for more than a few minutes, ask that it be placed in a secure room. Keep valuable items in the hotel safe.

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